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My PCP Claim

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Motor finance claims by car manufacturer

Find your car's manufacturer below to see which lenders financed that make and check whether your agreement falls within the FCA's Consumer Redress Scheme.

Many car makes are financed by captive lenders owned by the manufacturer (for example BMW Financial Services for BMW), as well as by independent lenders. Select your make to see which lenders are relevant to your agreement.

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Car manufacturers

Frequently asked questions

Can I do this myself?
Yes. You can contact your lender directly to make a complaint, or refer your claim to the Financial Ombudsman Service (FOS) yourself for free. The FCA's Consumer Redress Scheme is also designed to be accessible without legal representation.
Will making a claim affect my credit score?
No. Making a claim will not affect your credit score. This is a separate process from your credit history.
Do I need to find old paperwork?
No documents are required to get started. We can trace your finance agreements using basic personal details.
What if my lender has been taken over or has exited the market?
This is common for agreements going back to 2007. If the original lender has been acquired, merged, rebranded, or has exited the market, the successor firm typically inherits liability for historic agreements. We handle this on your behalf.

Financed a car between 2007 and 2024?

Check your eligibility for the FCA's mandatory motor finance redress scheme. Takes under a minute. No documents needed.

Start your eligibility check