About us
My PCP Claim is a brand of Fernstone Law, a regulated UK law firm.
My PCP Claim is the motor finance claims brand of Fernstone Law, formerly Proximo Legal Services, a Chester-based law firm authorised and regulated by the Solicitors Regulation Authority (SRA 591916). The firm has handled claims since 2005 and works across motor finance mis-selling and personal injury, with the same straightforward approach to both: regulated solicitors, no win no fee, and plain advice about which route is right for you.
SRA regulated
Fernstone Law Limited, 591916
Since 2005
Chester-based, a team of 22 people
Who are Fernstone Law?
Fernstone Law is the new name for Proximo Legal Services, a Chester law firm that has been handling claims since 2005. The name changed in 2026; the regulation, the SRA number, the office and the people did not. Anywhere you see "formerly Proximo Legal Services", that is the same firm confirming continuity, not a different company.
The firm runs a small number of consumer brands, of which My PCP Claim is one, so that people can find the right route into a claim. Wherever you start, the legal work is carried out by Fernstone Law's regulated team of 22 people, the same person seeing your case through from start to finish rather than passing it to a panel firm.
Fernstone Law is rated 4.4 out of 5 on Review Solicitors from 48 reviews. The rating is hosted independently, and the firm cannot edit or remove a review once it is left. Read the reviews, or visit fernstonelaw.co.uk.
Our approach to motor finance claims
The FCA's redress scheme is the right route for most people with a motor finance claim. But not everyone. Some agreements, particularly those involving very high undisclosed commission, may produce a better outcome through independent legal action rather than the scheme.
We will always tell you which route fits your situation. We trace historic finance agreements going back to 2007, handle all correspondence with lenders, and only charge a fee if your claim succeeds. Every case is supervised by a regulated solicitor.
Regulation and complaints
My PCP Claim is a trading brand of Fernstone Law Limited, formerly Proximo Legal Services, a company registered in England and Wales (company number 08190708), authorised and regulated by the Solicitors Regulation Authority, SRA number 591916. Our registered office is Beech House, Park West, Sealand Road, Chester, CH1 4RJ. You can reach the firm on 0333 360 9696 or at info@fernstonelaw.co.uk.
You don't need to use a solicitor or claims management company to pursue a motor finance complaint. You can contact your lender directly free of charge.
Where No Win, No Fee is offered, you pay nothing unless your claim succeeds. A success fee may apply of up to 30% plus VAT if the matter settles before court proceedings begin, or up to 40% plus VAT after court proceedings have started, calculated on the amount recovered for you.
For details of our internal complaints procedure, see our complaints procedure.
Find out if you could be owed money. It takes just a minute or two.
No documents needed to check. Regulated solicitors at Fernstone Law oversee every claim.