Lenders in scope
Motor finance lenders in the FCA redress scheme
The FCA's Consumer Redress Scheme covers regulated motor finance agreements taken out between April 2007 and November 2024. 21 lenders are listed below, including every major captive and broad market lender.
If you are not sure who your lender was, check your original finance paperwork. The lender is the company named on your agreement, not the dealership. Both manufacturer-owned finance arms and independent lenders are in scope of the FCA scheme.
Lenders
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Broad market
Black Horse
Lloyds Banking Group
Provisioned: £1.95 billion
20 manufacturers coveredView -
Broad marketClose Brothers
Close Brothers Group plc
Provisioned: £300 million
20 manufacturers coveredView -
Broad marketMotoNovo
FirstRand Bank (via Aldermore Group)
Provisioned: £750 million
20 manufacturers coveredView -
Broad market
Santander
Santander Group (Banco Santander SA)
Provisioned: £640 million
20 manufacturers coveredView -
Broad market
Barclays
Barclays plc (via Clydesdale Financial Services Limited)
Provisioned: £325 million
20 manufacturers coveredView -
Broad marketNorthridge
Bank of Ireland Group plc (via NIIB Group Ltd)
Provisioned: approximately £350 million
10 manufacturers coveredView -
Broad marketSecure Trust Bank
Secure Trust Bank plc
Provisioned: £21.5 million
10 manufacturers coveredView -
Broad marketStartline
Startline Motor Finance Ltd (independent)
10 manufacturers coveredView -
Broad marketBlue Motor Finance
Blue Motor Finance Ltd (independent)
10 manufacturers coveredView -
Captive lender
Volkswagen Financial Services
Volkswagen AG
5 manufacturers coveredView -
Captive lender
BMW Financial Services
BMW Group
Provisioned: £206.9 million
2 manufacturers coveredView -
Captive lender
Mercedes-Benz Financial Services
Mercedes-Benz Group
1 manufacturer coveredView -
Captive lender
Ford Credit
Ford Motor Company
1 manufacturer coveredView -
Captive lender
Honda Finance
Honda Motor Company
1 manufacturer coveredView -
Captive lender
Toyota Financial Services
Toyota Motor Corporation
2 manufacturers coveredView -
Captive lender
Hyundai Finance
Hyundai Motor Group
1 manufacturer coveredView -
Captive lender
Kia Finance
Kia Corporation / Hyundai Motor Group
1 manufacturer coveredView -
Captive lender
Nissan Finance
RCI Banque / Renault-Nissan-Mitsubishi Alliance
1 manufacturer coveredView -
Captive lenderMobilize Financial Services
RCI Banque / Renault Group
2 manufacturers coveredView -
Captive lender
Stellantis Financial Services
Stellantis NV
7 manufacturers coveredView -
Captive lender
Volvo Financial Services
Volvo Cars / Geely
1 manufacturer coveredView
Don't see your lender listed?
The pages above cover the largest UK motor finance lenders. Other regulated lenders, including smaller specialist and near-prime providers, are also within the scope of the FCA scheme. If your agreement was arranged through a dealer between 2007 and 2024 with any UK regulated lender, you may still be eligible.
Check my eligibilityFrequently asked questions
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What if my lender has been taken over or has exited the market?
Financed a car between 2007 and 2024?
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