Lender
Volkswagen Financial Services motor finance claims
Volkswagen Financial Services is part of Volkswagen AG. If you financed a vehicle through Volkswagen Financial Services between 2007 and 2024, your agreement may fall within the FCA's redress scheme.
What to know about Volkswagen Financial Services claims
Volkswagen Financial Services UK is a captive lender serving the Volkswagen Group, which includes Volkswagen, Audi, SEAT, Skoda and Porsche. Finance was typically arranged at the point of sale through franchised dealerships. Volkswagen Financial Services is one of the lenders in scope for the FCA motor finance redress scheme.
Volkswagen Financial Services is one of three lenders currently challenging the FCA's redress scheme in the Upper Tribunal, alongside Mercedes-Benz Financial Services and Crédit Agricole Auto Finance. The FCA has confirmed it will defend the scheme robustly. Hearings are expected from October 2026 at the earliest.
Volkswagen Financial Services operates as the captive lender for all VW Group brands in the UK, including Volkswagen, Audi, SEAT, Skoda, and Porsche. It is deeply integrated into the franchised dealer networks of each brand, typically capturing the majority of new car finance arranged at the point of sale. The business is wholly owned by Volkswagen AG and operates separately from independent broad market lenders, which also write VW Group finance through used vehicle dealers and some franchised sites.
Current scheme status
Challenging the FCA's scheme in the Upper Tribunal. Scheme remains in force pending the outcome.
Volkswagen Financial Services is one of the lenders challenging the FCA's scheme in the Upper Tribunal. The scheme remains in force pending the outcome, and this does not prevent you from registering a claim now.
Volkswagen Financial Services agreements by vehicle make
Read more about how the scheme applies to specific car makes financed through Volkswagen Financial Services.
Not sure which make to pick?
You don't need to. Start your eligibility check and we'll trace any Volkswagen Financial Services agreements linked to you, including ones you may have forgotten.
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