Regulated UK law firm·We handle the whole claim, end to end.

My PCP Claim

The process

How your claim works

Making a motor finance claim through Proximo Legal Services involves three stages: an eligibility check using your basic personal details, submission of your claim to the relevant lender, and assessment by that lender under the FCA's mandatory redress scheme. There are no upfront costs at any stage. The steps below explain what happens and what we do on your behalf.

How the process works

  1. 1

    Share your details

    Tell us your name, date of birth, and address. No documents needed to get started.

  2. 2

    We find your agreements

    Our team identifies finance agreements that may be affected and determines if you might have a claim.

  3. 3

    We handle the process

    From correspondence with lenders to progressing your case, we manage everything on your behalf.

  4. 4

    You get paid

    If your claim is successful, compensation is paid directly to you, less our fee.

Why use a regulated law firm

You can complain for free.
Here's what we add.

The FCA's redress scheme is free, and you can go direct to your lender or the Financial Ombudsman Service without us. But with agreements going back nearly 20 years, multiple lenders involved, and addresses that have often changed, the process is rarely straightforward, which is why many people choose a regulated law firm. Do you need a law firm?

  • We identify historic agreements

    Many agreements going back to 2007 are no longer in your records. We trace lender and account details from your basic personal information, no documents required.

  • We deal with lender responses

    Lender replies can be technical, contested, or simply slow. As a regulated law firm we know how to push back when an offer undervalues your claim or a deadline is missed.

  • We help if you have moved address

    If your old lender writes to an address you left years ago you may never see the letter. We make sure your claim is registered against the right person, not an outdated record.

  • We check for multiple agreements

    Drivers often finance several cars over a 17-year window. We look across all of your historic finance, not just the one agreement you remember.

  • We advise when litigation may pay more

    The FCA scheme is the right route for most people. For some agreements an independent claim may produce a better outcome, we'll tell you honestly which applies to you.

  • We manage the process for you

    From submission to settlement, we handle the correspondence, evidence, and deadlines. You stay informed without having to chase anyone.

Why My PCP Claim?

It's natural to be cautious. My PCP Claim is fully regulated and qualified to represent you, and you'll only pay if we're successful.

  • Solicitors Regulation Authority Regulated

    Your claim is handled by an SRA-regulated firm. Our team and trained paralegals works under the supervision of a regulated solicitor throughout.

  • Specialist Motor Finance Team

    Our solicitors specialise in motor finance mis-selling. It is the core focus of the My PCP Claim service.

  • Rated 4.6 Stars

    Highly rated by clients on ReviewSolicitors.

Find out if you could be owed money. It takes just a minute or two.

No documents needed to check. Regulated solicitors oversee every claim.

Your data is protected and handled by SRA-regulated solicitors