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Lender

Close Brothers motor finance claims

Close Brothers Motor Finance is part of Close Brothers Group plc. If you financed a vehicle through Close Brothers between 2007 and 2024, your agreement may fall within the FCA's redress scheme.

Takes under 60 seconds. No documents needed. No win, no fee*.

What to know about Close Brothers claims

Close Brothers Motor Finance is a specialist lender, not a high street bank. It operated primarily through dealer networks and introduced finance to customers at the point of sale. Close Brothers was named in the original Court of Appeal judgment in October 2024 and is one of the lenders in scope for the FCA motor finance redress scheme.

Close Brothers has set aside £300 million for motor finance redress. Close Brothers estimated in April 2026 that the scheme as published would result in a pro-forma provision of approximately £320 million on a post-PS26/3 basis, compared to its existing IAS 37 provision of £294 million as at January 2026. The provision remains under review.

Named in both the Court of Appeal ruling (October 2024) and the Supreme Court judgment [2025] UKSC 33 (Hopcraft v Close Brothers). One of two lenders at the centre of the landmark ruling. Has suspended new motor finance lending while the review proceeds. Accepted the FCA's scheme in 2026 and confirmed it will not challenge.

Current scheme status

Accepted scheme; not challenging. Has suspended new motor finance lending.

Close Brothers agreements by vehicle make

Read more about how the scheme applies to specific car makes financed through Close Brothers.

Not sure which make to pick?

You don't need to. Start your eligibility check and we'll trace any Close Brothers agreements linked to you, including ones you may have forgotten.

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Close Brothers claims: frequently asked questions

Is Close Brothers part of the FCA motor finance redress scheme?
Yes. Close Brothers Motor Finance is within scope of the FCA's Consumer Redress Scheme for regulated PCP and HP agreements taken out between 6 April 2007 and 1 November 2024. Accepted scheme; not challenging. Has suspended new motor finance lending.
Did Close Brothers use Discretionary Commission Arrangements?
Close Brothers was named in the Supreme Court's landmark motor finance judgment in August 2025. Like most motor finance lenders operating before the FCA ban in January 2021, Close Brothers operated commission arrangements with dealers. If your car finance agreement was arranged through Close Brothers before that date, there is a real possibility a commission arrangement affected the interest rate you were charged.
Can I do this myself?
Yes. You don't need to use a solicitor or claims management company to pursue a motor finance complaint. You can contact your lender directly free of charge. The FCA's Consumer Redress Scheme is designed to be accessible without legal representation.
Will making a claim affect my credit score?
No. Making a claim will not affect your credit score. This is a separate process from your credit history.
Do I need to find old paperwork?
No documents are required to get started. We can trace your finance agreements using basic personal details.
What if my lender has been taken over or has exited the market?
This is common for agreements going back to 2007. If the original lender has been acquired, merged, rebranded, or has exited the market, the successor firm typically inherits liability for historic agreements. We handle this on your behalf.

Related information

Financed a car between 2007 and 2024?

Check your eligibility for the FCA's mandatory motor finance redress scheme. Takes under a minute. No documents needed.

Start your eligibility check