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My PCP Claim

Close Brothers · Kia

Kia finance with Close Brothers

Check whether your Kia agreement arranged through Close Brothers between 2007 and 2024 is eligible under the FCA's Consumer Redress Scheme.

Takes under 60 seconds. No documents needed. No win, no fee*.

About Close Brothers

Close Brothers has set aside £300 million for motor finance redress. Close Brothers estimated in April 2026 that the scheme as published would result in a pro-forma provision of approximately £320 million on a post-PS26/3 basis, compared to its existing IAS 37 provision of £294 million as at January 2026. The provision remains under review.

Named in both the Court of Appeal ruling (October 2024) and the Supreme Court judgment [2025] UKSC 33 (Hopcraft v Close Brothers). One of two lenders at the centre of the landmark ruling. Has suspended new motor finance lending while the review proceeds. Accepted the FCA's scheme in 2026 and confirmed it will not challenge.

Current scheme status

Accepted scheme; not challenging. Has suspended new motor finance lending.

Kia and motor finance

Kia grew significantly in the UK throughout the scheme period, evolving from a value brand into a competitive mainstream and near-premium player; consistent finance volumes across a broad model range.

PCP became the dominant purchase route for Kia from around 2014 onwards. Kia Finance operates through franchised dealers as a separate entity from Hyundai Finance.

Kia's evolution from budget brand to competitive mainstream player drove growing finance volumes throughout the scheme period. PCP became the dominant purchase route from around 2016 as average vehicle prices increased, with agreement values ranging from approximately £8,000 on a Picanto to £29,000 on a Sorento. Kia's market growth during the DCA era, particularly the Sportage, generated one of the higher volumes of potentially affected agreements among brands of its size.

Common Kia models in scope

  • Kia Sportage

    Kia's bestselling UK model for most of the scheme period; one of the most consistently high-volume PCP models in the mainstream SUV segment from the third generation onwards.

  • Kia Ceed

    Kia's family hatchback (sold as the Cee'd from 2007 to 2018, then rebranded); consistently strong UK volumes on PCP and HP throughout the scheme period.

  • Kia Picanto

    Kia's city car; sold on PCP and HP throughout the scheme period, one of the brand's most accessible entry-level models.

  • Kia Rio

    Kia's supermini; sold consistently on PCP and HP throughout the scheme period across multiple generations.

  • Kia Sorento

    Kia's large family SUV; above-average agreement values in eligible cases given the higher vehicle price, predominantly sold on PCP from the third generation.

  • Kia Niro

    Kia's hybrid and EV crossover launched in 2016; growing PCP volumes through to the scheme end date, particularly popular in hybrid form.

  • Kia Stinger

    Kia's performance saloon sold in the UK from 2018; sold predominantly on PCP with above-average agreement values relative to the brand's mainstream models.

Are you eligible?

You may be eligible to claim against Close Brothers if all of the following apply:

  • You took out a PCP or HP motor finance agreement between 6 April 2007 and 1 November 2024.
  • The finance was arranged through a UK dealer or broker, on a regulated agreement.
  • The agreement was for a car, van or motorcycle for personal use.
  • You can identify yourself, we can trace the agreement details on your behalf.

What makes an agreement eligible?

  • A Discretionary Commission Arrangement (DCA) was in place and was not properly disclosed to you. Under a DCA, the dealer could increase your interest rate to earn a larger commission from the lender without telling you.
  • The commission paid to the dealer was unusually high — amounting to at least 39% of the total cost of credit and 10% of the loan — and was not properly disclosed.
  • There was a contractual tie giving the lender exclusivity over your finance, which was not made apparent to you.

What you could receive

The FCA has confirmed the average payout under the scheme is £829 per agreement. Individual outcomes vary depending on the size of your agreement, the commission charged, and how long the finance ran. If you financed more than one vehicle through Close Brothers, each agreement can be assessed.

How it works

  1. 1

    Tell us your basics

    Enter your name and a few details. We do not need finance documents to start, our team will trace historic agreements on your behalf.

  2. 2

    We assess your agreements

    We check what we find against the FCA scheme criteria and tell you which agreements are likely in scope, including any you may have forgotten.

  3. 3

    We pursue the right route

    Where the scheme offers the best outcome, we run it for you. Where independent litigation could produce a better result, we say so honestly and explain why.

Ready to check your Kia agreement with Close Brothers?

Takes under 60 seconds. No documents needed. No win, no fee*.

Frequently asked questions

Did Close Brothers use Discretionary Commission Arrangements on Kia finance?
Close Brothers was named in the Supreme Court's landmark motor finance judgment in August 2025. Like most motor finance lenders operating before the FCA ban in January 2021, Close Brothers operated commission arrangements with dealers. If your Kia finance agreement was arranged through Close Brothers before that date, there is a real possibility a commission arrangement affected the interest rate you were charged.
Which Kia models are covered?
Any Kia agreement financed through Close Brothers between 2007 and 2024 may be in scope, including models such as Sportage, Ceed, Picanto, Rio, Sorento, Niro and Stinger. Eligibility depends on the specific agreement, not the model.
Can I do this myself?
Yes. You can contact your lender directly to make a complaint, or refer your claim to the Financial Ombudsman Service (FOS) yourself for free. The FCA's Consumer Redress Scheme is also designed to be accessible without legal representation.
Will making a claim affect my credit score?
No. Making a claim will not affect your credit score. This is a separate process from your credit history.
Do I need to find old paperwork?
No documents are required to get started. We can trace your finance agreements using basic personal details.
What if my lender has been taken over or has exited the market?
This is common for agreements going back to 2007. If the original lender has been acquired, merged, rebranded, or has exited the market, the successor firm typically inherits liability for historic agreements. We handle this on your behalf.

Related information

Financed a car between 2007 and 2024?

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