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Lender

Volvo Financial Services motor finance claims

Volvo Car Financial Services is part of Volvo Cars / Geely. If you financed a vehicle through Volvo Financial Services between 2007 and 2024, your agreement may fall within the FCA's redress scheme.

Takes under 60 seconds. No documents needed. No win, no fee*.

Volvo Car Financial Services provides finance through Volvo's franchised dealer network in the UK and forms part of Volvo Cars' global financial services division. The business operated with consistent finance penetration across the franchised network throughout the scheme period. Volvo's premium mainstream positioning and high PCP penetration gave the captive lender a strong market position, with broad market lenders also operating through independent Volvo dealers.

Current scheme status

Within scope of FCA scheme; participating in implementation.

Volvo Financial Services agreements by vehicle make

Read more about how the scheme applies to specific car makes financed through Volvo Financial Services.

Not sure which make to pick?

You don't need to. Start your eligibility check and we'll trace any Volvo Financial Services agreements linked to you, including ones you may have forgotten.

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Volvo Financial Services claims: frequently asked questions

Is Volvo Financial Services part of the FCA motor finance redress scheme?
Yes. Volvo Car Financial Services is within scope of the FCA's Consumer Redress Scheme for regulated PCP and HP agreements taken out between 6 April 2007 and 1 November 2024. Within scope of FCA scheme; participating in implementation.
Did Volvo Financial Services use Discretionary Commission Arrangements?
Like most motor finance lenders operating before the FCA ban in January 2021, Volvo Car Financial Services operated commission arrangements with dealers. If your car finance agreement was arranged through Volvo Financial Services between 2007 and 2024, it may fall within the FCA's scheme.
Can I do this myself?
Yes. You don't need to use a solicitor or claims management company to pursue a motor finance complaint. You can contact your lender directly free of charge. The FCA's Consumer Redress Scheme is designed to be accessible without legal representation.
Will making a claim affect my credit score?
No. Making a claim will not affect your credit score. This is a separate process from your credit history.
Do I need to find old paperwork?
No documents are required to get started. We can trace your finance agreements using basic personal details.
What if my lender has been taken over or has exited the market?
This is common for agreements going back to 2007. If the original lender has been acquired, merged, rebranded, or has exited the market, the successor firm typically inherits liability for historic agreements. We handle this on your behalf.

Related information

Financed a car between 2007 and 2024?

Check your eligibility for the FCA's mandatory motor finance redress scheme. Takes under a minute. No documents needed.

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