Regulated UK law firm·A brand of Fernstone Law. We handle the whole claim, end to end.

Lender

Mobilize Financial Services motor finance claims

Mobilize Financial Services is part of RCI Banque / Renault Group. If you financed a vehicle through Mobilize Financial Services between 2007 and 2024, your agreement may fall within the FCA's redress scheme.

Takes under 60 seconds. No documents needed. No win, no fee*.

Mobilize Financial Services (formerly Renault Financial Services, then RCI Financial Services) operates as the captive lender for Renault Group's UK brands, providing finance through the franchised Renault and Dacia dealer networks. The business forms part of RCI Banque and typically captured the majority of new car finance at the point of sale for both brands. Broad market lenders also wrote Renault and Dacia finance through independent dealers and used vehicle outlets.

Current scheme status

Within scope of FCA scheme; participating in implementation. Formerly known as Renault Financial Services.

Mobilize Financial Services agreements by vehicle make

Read more about how the scheme applies to specific car makes financed through Mobilize Financial Services.

Not sure which make to pick?

You don't need to. Start your eligibility check and we'll trace any Mobilize Financial Services agreements linked to you, including ones you may have forgotten.

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Mobilize Financial Services claims: frequently asked questions

Is Mobilize Financial Services part of the FCA motor finance redress scheme?
Yes. Mobilize Financial Services is within scope of the FCA's Consumer Redress Scheme for regulated PCP and HP agreements taken out between 6 April 2007 and 1 November 2024. Within scope of FCA scheme; participating in implementation. Formerly known as Renault Financial Services.
Did Mobilize Financial Services use Discretionary Commission Arrangements?
Like most motor finance lenders operating before the FCA ban in January 2021, Mobilize Financial Services (formerly Renault Financial Services) operated commission arrangements with dealers. If your car finance agreement was arranged through Renault Financial Services or Mobilize Financial Services between 2007 and 2024, it may fall within the FCA's scheme.
Can I do this myself?
Yes. You don't need to use a solicitor or claims management company to pursue a motor finance complaint. You can contact your lender directly free of charge. The FCA's Consumer Redress Scheme is designed to be accessible without legal representation.
Will making a claim affect my credit score?
No. Making a claim will not affect your credit score. This is a separate process from your credit history.
Do I need to find old paperwork?
No documents are required to get started. We can trace your finance agreements using basic personal details.
What if my lender has been taken over or has exited the market?
This is common for agreements going back to 2007. If the original lender has been acquired, merged, rebranded, or has exited the market, the successor firm typically inherits liability for historic agreements. We handle this on your behalf.

Related information

Financed a car between 2007 and 2024?

Check your eligibility for the FCA's mandatory motor finance redress scheme. Takes under a minute. No documents needed.

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