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Lender

MotoNovo motor finance claims

MotoNovo Finance is part of FirstRand Bank (via Aldermore Group). If you financed a vehicle through MotoNovo between 2007 and 2024, your agreement may fall within the FCA's redress scheme.

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What to know about MotoNovo claims

MotoNovo Finance is a specialist motor finance lender, part of the FirstRand Group. It provided finance through franchised and independent dealerships across the UK. MotoNovo is one of the lenders in scope for the FCA motor finance redress scheme and agreements from the 2007 to 2024 review period may be eligible.

MotoNovo has set aside £750 million for motor finance redress. Raised from an initial £510 million following publication of the FCA's final scheme rules in March 2026. FirstRand has stated the provision greatly outweighs the £275 million in profits recorded by its motor finance division over the previous decade.

Central to the Supreme Court judgment [2025] UKSC 33. The lead case, Johnson v FirstRand Bank (trading as MotoNovo Finance), involved a commission representing 55% of the total cost of credit that was not disclosed to the customer. The Supreme Court ordered repayment of the full commission (£1,650.95) plus interest.

MotoNovo was the lender in the lead Supreme Court case, in which a commission representing 55% of the total cost of credit was found not to have been disclosed to the customer.

Current scheme status

Decided not to challenge the scheme following lack of participation from other major lenders. FirstRand is seeking an orderly transfer of ownership of Aldermore Group and MotoNovo. Redress liability transfers with the business.

Note: FirstRand, MotoNovo's parent company, has announced plans to exit the UK motor finance market and is seeking an orderly transfer of ownership of Aldermore Group and MotoNovo Finance. This does not affect your rights as a customer. Redress liability transfers with the business, and MotoNovo agreements remain fully within scope of the FCA's scheme.

MotoNovo agreements by vehicle make

Read more about how the scheme applies to specific car makes financed through MotoNovo.

Not sure which make to pick?

You don't need to. Start your eligibility check and we'll trace any MotoNovo agreements linked to you, including ones you may have forgotten.

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MotoNovo claims: frequently asked questions

Is MotoNovo part of the FCA motor finance redress scheme?
Yes. MotoNovo Finance is within scope of the FCA's Consumer Redress Scheme for regulated PCP and HP agreements taken out between 6 April 2007 and 1 November 2024. Decided not to challenge the scheme following lack of participation from other major lenders. FirstRand is seeking an orderly transfer of ownership of Aldermore Group and MotoNovo. Redress liability transfers with the business.
Did MotoNovo use Discretionary Commission Arrangements?
MotoNovo was the lender in the lead Supreme Court motor finance case, Johnson v FirstRand Bank, decided in August 2025. In that case, a commission representing 55% of the total cost of credit had not been disclosed to the customer. Like most motor finance lenders before the FCA ban in January 2021, MotoNovo operated commission arrangements with dealers across its book. If your car finance agreement was arranged through MotoNovo before that date, there is a real possibility it included an undisclosed commission arrangement.
Can I do this myself?
Yes. You don't need to use a solicitor or claims management company to pursue a motor finance complaint. You can contact your lender directly free of charge. The FCA's Consumer Redress Scheme is designed to be accessible without legal representation.
Will making a claim affect my credit score?
No. Making a claim will not affect your credit score. This is a separate process from your credit history.
Do I need to find old paperwork?
No documents are required to get started. We can trace your finance agreements using basic personal details.
What if my lender has been taken over or has exited the market?
This is common for agreements going back to 2007. If the original lender has been acquired, merged, rebranded, or has exited the market, the successor firm typically inherits liability for historic agreements. We handle this on your behalf.

Related information

Financed a car between 2007 and 2024?

Check your eligibility for the FCA's mandatory motor finance redress scheme. Takes under a minute. No documents needed.

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