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Lender

Ford Credit motor finance claims

Ford Credit is part of Ford Motor Company. If you financed a vehicle through Ford Credit between 2007 and 2024, your agreement may fall within the FCA's redress scheme.

Takes under 60 seconds. No documents needed. No win, no fee*.

Ford Credit is the captive finance arm of Ford Motor Company in the UK, operating through Ford's franchised dealer network. Given Ford's status as the UK's best-selling car brand for most of the scheme period, Ford Credit was one of the most active captive lenders by transaction volume. Broad market lenders including Black Horse, Close Brothers, and Santander also wrote significant Ford finance volumes through the dealer network and independent outlets.

Current scheme status

Within scope of FCA scheme; participating in implementation.

Ford Credit agreements by vehicle make

Read more about how the scheme applies to specific car makes financed through Ford Credit.

Not sure which make to pick?

You don't need to. Start your eligibility check and we'll trace any Ford Credit agreements linked to you, including ones you may have forgotten.

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Ford Credit claims: frequently asked questions

Is Ford Credit part of the FCA motor finance redress scheme?
Yes. Ford Credit is within scope of the FCA's Consumer Redress Scheme for regulated PCP and HP agreements taken out between 6 April 2007 and 1 November 2024. Within scope of FCA scheme; participating in implementation.
Did Ford Credit use Discretionary Commission Arrangements?
Like most motor finance lenders operating before the FCA ban in January 2021, Ford Credit operated commission arrangements with dealers. If your car finance agreement was arranged through Ford Credit between 2007 and 2024, it may fall within the FCA's scheme.
Can I do this myself?
Yes. You don't need to use a solicitor or claims management company to pursue a motor finance complaint. You can contact your lender directly free of charge. The FCA's Consumer Redress Scheme is designed to be accessible without legal representation.
Will making a claim affect my credit score?
No. Making a claim will not affect your credit score. This is a separate process from your credit history.
Do I need to find old paperwork?
No documents are required to get started. We can trace your finance agreements using basic personal details.
What if my lender has been taken over or has exited the market?
This is common for agreements going back to 2007. If the original lender has been acquired, merged, rebranded, or has exited the market, the successor firm typically inherits liability for historic agreements. We handle this on your behalf.

Related information

Financed a car between 2007 and 2024?

Check your eligibility for the FCA's mandatory motor finance redress scheme. Takes under a minute. No documents needed.

Start your eligibility check