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Volvo motor finance claims

Volvo is a premium mainstream brand in the UK, known for safety and Scandinavian design; above-average agreement values and strong PCP penetration throughout the scheme period.

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PCP was dominant across the Volvo range, with Volvo Car Financial Services active through franchised dealers. Above-average agreement values mean commission disclosure failures may attract above-average redress in eligible cases.

Volvo's premium mainstream positioning drove PCP-dominant finance throughout the scheme period, with average agreement values consistently above the mainstream market. Values ranged from approximately £20,000 on a V40 to £58,000 on an XC90. Volvo Car Financial Services operated through the franchised dealer network with high finance penetration, and the premium agreement sizes mean undisclosed commission had a meaningful financial impact in eligible cases.

Common Volvo models financed during the scheme period

Volvo XC60
Volvo's bestselling UK model for most of the scheme period; consistently strong PCP volumes with above-average agreement values throughout multiple generations.
Volvo XC90
Volvo's flagship large SUV; one of the higher-value agreements in the premium mainstream segment, commission exposure in eligible cases may be correspondingly significant.
Volvo XC40
Launched in 2018, the XC40 rapidly became Volvo's second-bestselling UK model; predominantly sold on PCP with above-average agreement values through to the scheme end date.
Volvo V60
Volvo's premium estate; sold consistently on PCP with above-average agreement values throughout the scheme period.
Volvo V90
Volvo's flagship estate launched in 2016; above-average agreement values, predominantly sold on PCP during the latter part of the scheme period.
Volvo S60
Volvo's premium saloon; sold on PCP throughout the scheme period with above-average agreement values.
Volvo V40
Volvo's compact premium hatchback sold from 2012 to 2019; PCP was the dominant purchase route throughout its production run within the scheme period.

Lenders that financed Volvo

These UK lenders wrote Volvo finance during the FCA scheme period. Pick the one named on your agreement.

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Volvo finance claims: frequently asked questions

Can I claim on Volvo car finance?

Yes, if your Volvo was financed on a regulated PCP or HP agreement arranged through a UK dealer between 6 April 2007 and 1 November 2024, and the agreement involved an undisclosed Discretionary Commission Arrangement, a high undisclosed commission, or an undisclosed tied arrangement. Eligibility depends on the agreement, not the model.

Which Volvo models are covered?

Any Volvo agreement in the scheme period may be in scope, including models such as XC60, XC90, XC40, V60, V90, S60 and V40.

Can I do this myself?

Yes. You don't need to use a solicitor or claims management company to pursue a motor finance complaint. You can contact your lender directly free of charge. The FCA's Consumer Redress Scheme is designed to be accessible without legal representation.

Will making a claim affect my credit score?

No. Making a claim will not affect your credit score. This is a separate process from your credit history.

Do I need to find old paperwork?

No documents are required to get started. We can trace your finance agreements using basic personal details.

What if my lender has been taken over or has exited the market?

This is common for agreements going back to 2007. If the original lender has been acquired, merged, rebranded, or has exited the market, the successor firm typically inherits liability for historic agreements. We handle this on your behalf.

Financed a car between 2007 and 2024?

Check your eligibility for the FCA's mandatory motor finance redress scheme. Takes under a minute. No documents needed.

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