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Volkswagen motor finance claims

Volkswagen is one of the UK's top-five selling car brands; its broad dealer network and premium mainstream positioning drove strong PCP penetration throughout the scheme period.

PCP was the dominant purchase route for Volkswagen, with Volkswagen Financial Services (VWFS) very active through franchised VW dealers. Broad market lenders also wrote Volkswagen finance through independent dealers and some franchised sites.

VW's positioning between mainstream and premium drove above-average finance penetration throughout the scheme period. PCP was strongly dominant from the Golf upwards, with average agreement values consistently higher than equivalent Ford or Vauxhall models, typically £12,000 to £28,000 depending on model and specification. VWFS's deep integration with VW dealerships meant a high proportion of agreements were arranged through the captive lender, though broad market lenders also operated through independent and some franchised dealers.

Common Volkswagen models financed during the scheme period

  • Volkswagen Golf

    Consistently one of the UK's top-five best-sellers; strong PCP penetration across every generation sold during the scheme period, from Mk5 through to Mk8.

  • Volkswagen Polo

    VW's high-volume supermini, widely sold on PCP and HP throughout the scheme period; one of the most commonly financed smaller cars in the market.

  • Volkswagen Passat

    A higher-value executive car sold on PCP and HP; agreements typically cover larger credit amounts with potentially higher commission exposure.

  • Volkswagen Tiguan

    VW's bestselling SUV in the UK; rapidly growing PCP volumes from its launch in 2007 and particularly from the second generation introduced in 2016.

  • Volkswagen T-Roc

    Launched in 2018, the T-Roc became one of VW's fastest-growing models and was heavily sold on PCP finance through to the scheme end date.

  • Volkswagen T-Cross

    VW's entry-level SUV launched in 2019; sold predominantly on PCP during the later part of the scheme period.

  • Volkswagen Up!

    VW's city car sold in the UK from 2012 to 2023; commonly financed on HP as well as PCP, covering a broad range of buyers.

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