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Renault motor finance claims

Renault is an established mainstream brand in the UK with strong small car sales; consistent finance volumes across its range throughout the scheme period.

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PCP and HP were both used across the Renault range, with Mobilize Financial Services (formerly Renault Financial Services, then RCI Financial Services) active through franchised dealers alongside broad market lenders.

Renault's strong small car volumes, particularly on the Clio and Megane, generated high finance transaction counts throughout the scheme period, though at lower average values than many other brands. PCP was common from around 2014 onwards, with agreement values ranging from approximately £7,500 on a Clio to £21,000 on a Kadjar or Captur. The high transaction count means a significant number of individual agreements may be in scope, even at lower individual claim values.

Common Renault models financed during the scheme period

Renault Clio
Renault's supermini and consistently its highest-volume UK seller; widely sold on PCP and HP across the scheme period across multiple generations.
Renault Megane
Renault's family hatchback and estate; strong UK volumes on PCP and HP throughout the scheme period.
Renault Kadjar
Renault's compact SUV sold from 2015 to 2022; predominantly sold on PCP during the latter part of the scheme period.
Renault Captur
Renault's crossover SUV; growing PCP volumes from its 2013 launch to become one of the brand's bestselling UK models by the scheme end date.
Renault Zoe
Renault's pioneering electric car; sold in the UK from 2013, PCP was commonly used for Zoe agreements including through the DCA era.

Lenders that financed Renault

These UK lenders wrote Renault finance during the FCA scheme period. Pick the one named on your agreement.

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Renault finance claims: frequently asked questions

Can I claim on Renault car finance?

Yes, if your Renault was financed on a regulated PCP or HP agreement arranged through a UK dealer between 6 April 2007 and 1 November 2024, and the agreement involved an undisclosed Discretionary Commission Arrangement, a high undisclosed commission, or an undisclosed tied arrangement. Eligibility depends on the agreement, not the model.

Which Renault models are covered?

Any Renault agreement in the scheme period may be in scope, including models such as Clio, Megane, Kadjar, Captur and Zoe.

Can I do this myself?

Yes. You don't need to use a solicitor or claims management company to pursue a motor finance complaint. You can contact your lender directly free of charge. The FCA's Consumer Redress Scheme is designed to be accessible without legal representation.

Will making a claim affect my credit score?

No. Making a claim will not affect your credit score. This is a separate process from your credit history.

Do I need to find old paperwork?

No documents are required to get started. We can trace your finance agreements using basic personal details.

What if my lender has been taken over or has exited the market?

This is common for agreements going back to 2007. If the original lender has been acquired, merged, rebranded, or has exited the market, the successor firm typically inherits liability for historic agreements. We handle this on your behalf.

Financed a car between 2007 and 2024?

Check your eligibility for the FCA's mandatory motor finance redress scheme. Takes under a minute. No documents needed.

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