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Mazda motor finance claims

Mazda is an independent premium mainstream brand in the UK, known for build quality and design; consistent finance volumes with no dominant captive lender meant broad market lenders wrote a significant share of Mazda agreements.

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PCP was common across the Mazda range, with no major captive finance arm dominating the market in the way VW Group or BMW Group lenders did. As a result, broad market lenders including Black Horse, Santander, and Close Brothers wrote a higher proportion of Mazda agreements than is typical for brands with strong captive lenders.

Mazda's independent brand position, without a dominant captive lender, meant broad market lenders wrote a higher proportion of Mazda finance agreements than is typical for VW Group or BMW Group vehicles. PCP was common particularly for the CX-5 and Mazda6, with average agreement values ranging from approximately £10,000 on a Mazda2 to £29,000 on a CX-5. This higher reliance on broad market lenders makes Mazda agreements particularly relevant for claims against lenders such as Black Horse, Santander, and Close Brothers.

Common Mazda models financed during the scheme period

  • Mazda2

    Mazda's supermini; sold on PCP and HP throughout the scheme period, one of the brand's entry-level volume models.

  • Mazda3

    Mazda's family hatchback and highest-volume UK model; sold on both PCP and HP throughout the scheme period across multiple generations.

  • Mazda6

    Mazda's executive-class offering; above-average agreement values in eligible cases, sold on PCP and HP through the scheme period.

  • Mazda CX-3

    Mazda's compact crossover launched in 2015; growing PCP volumes from launch to the scheme end date.

  • Mazda CX-5

    Mazda's bestselling UK model since its 2012 launch, with over 100,000 UK sales to date; strong PCP penetration throughout the scheme period with above-average agreement values relative to the mainstream segment.

  • Mazda MX-5

    Mazda's iconic sports roadster; sold predominantly on PCP throughout the scheme period, above-average agreement values relative to vehicle size given the premium positioning.

Lenders that financed Mazda

These UK lenders wrote Mazda finance during the FCA scheme period. Pick the one named on your agreement.

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Mazda finance claims: frequently asked questions

Can I claim on Mazda car finance?
Yes, if your Mazda was financed on a regulated PCP or HP agreement arranged through a UK dealer between 6 April 2007 and 1 November 2024, and the agreement involved an undisclosed Discretionary Commission Arrangement, a high undisclosed commission, or an undisclosed tied arrangement. Eligibility depends on the agreement, not the model.
Which Mazda models are covered?
Any Mazda agreement in the scheme period may be in scope, including models such as Mazda2, Mazda3, Mazda6, CX-3, CX-5 and MX-5.
Can I do this myself?
Yes. You don't need to use a solicitor or claims management company to pursue a motor finance complaint. You can contact your lender directly free of charge. The FCA's Consumer Redress Scheme is designed to be accessible without legal representation.
Will making a claim affect my credit score?
No. Making a claim will not affect your credit score. This is a separate process from your credit history.
Do I need to find old paperwork?
No documents are required to get started. We can trace your finance agreements using basic personal details.
What if my lender has been taken over or has exited the market?
This is common for agreements going back to 2007. If the original lender has been acquired, merged, rebranded, or has exited the market, the successor firm typically inherits liability for historic agreements. We handle this on your behalf.

Financed a car between 2007 and 2024?

Check your eligibility for the FCA's mandatory motor finance redress scheme. Takes under a minute. No documents needed.

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