Regulated UK law firm·We handle the whole claim, end to end.

My PCP Claim

Secure Trust Bank · Hyundai

Hyundai finance with Secure Trust Bank

Check whether your Hyundai agreement arranged through Secure Trust Bank between 2007 and 2024 is eligible under the FCA's Consumer Redress Scheme.

Takes under 60 seconds. No documents needed. No win, no fee*.

About Secure Trust Bank

Secure Trust Bank has set aside £21.5 million for motor finance redress. Confirmed unchanged following PS26/3 publication in April 2026. Secure Trust Bank has exited the motor finance market and sold its vehicle finance loan book to LCM Partners in a £458.6 million deal. Despite the sale, Secure Trust Bank retains full responsibility for redress liabilities on historic agreements.

Current scheme status

Exited motor finance market; sold loan book to LCM Partners. Retains redress liability for historic agreements. Customers with historic Secure Trust Bank, V12 Vehicle Finance, or Moneyway agreements are still within scope of the FCA scheme.

Note: Secure Trust Bank has exited the motor finance market and sold its vehicle finance loan book to LCM Partners. Despite the sale, Secure Trust Bank retains legal responsibility for redress on historic agreements. Customers with agreements formerly held by Secure Trust Bank, V12 Vehicle Finance, or Moneyway are still fully within scope of the FCA's redress scheme and can submit a claim.

Hyundai and motor finance

Hyundai grew significantly in the UK market throughout the scheme period, moving from a value-led brand to a competitive mainstream player; consistent finance volumes were written across its range.

PCP became increasingly dominant for Hyundai from around 2013 onwards, with Hyundai Finance active through franchised dealers alongside broad market lenders in the network.

Hyundai's strong value positioning and growing brand reputation drove increasing finance volumes through the scheme period. PCP became dominant from around 2015 as Hyundai moved upmarket, with average agreement values ranging from approximately £8,000 on an i10 to £26,000 on a Santa Fe or Tucson. Hyundai Finance operated through franchised dealers alongside broad market lenders, and the brand's rapid market growth during the DCA era means a significant number of agreements may be in scope.

Common Hyundai models in scope

  • Hyundai i10

    Hyundai's city car; sold on PCP and HP throughout the scheme period across multiple generations, one of the brand's most accessible entry points.

  • Hyundai i20

    Hyundai's supermini; consistently strong UK volumes on PCP and HP throughout the scheme period across two generations.

  • Hyundai i30

    Hyundai's family hatchback and highest-volume UK model for much of the scheme period; widely sold on PCP from the second generation onwards.

  • Hyundai Tucson

    Hyundai's bestselling SUV, growing rapidly from its 2015 UK relaunch; predominantly sold on PCP with strong finance penetration through to the scheme end date.

  • Hyundai Santa Fe

    Hyundai's larger family SUV; above-average agreement values in eligible cases given the higher vehicle price throughout the scheme period.

  • Hyundai ix35

    Hyundai's first mainstream SUV in the UK, sold from 2010 to 2015; PCP and HP agreements from this period may fall within the scheme.

  • Hyundai Kona

    Hyundai's compact crossover launched in 2017; growing PCP volumes through to the scheme end date, available in both petrol and full-electric versions.

Are you eligible?

You may be eligible to claim against Secure Trust Bank if all of the following apply:

  • You took out a PCP or HP motor finance agreement between 6 April 2007 and 1 November 2024.
  • The finance was arranged through a UK dealer or broker, on a regulated agreement.
  • The agreement was for a car, van or motorcycle for personal use.
  • You can identify yourself, we can trace the agreement details on your behalf.

What makes an agreement eligible?

  • A Discretionary Commission Arrangement (DCA) was in place and was not properly disclosed to you. Under a DCA, the dealer could increase your interest rate to earn a larger commission from the lender without telling you.
  • The commission paid to the dealer was unusually high — amounting to at least 39% of the total cost of credit and 10% of the loan — and was not properly disclosed.
  • There was a contractual tie giving the lender exclusivity over your finance, which was not made apparent to you.

What you could receive

The FCA has confirmed the average payout under the scheme is £829 per agreement. Individual outcomes vary depending on the size of your agreement, the commission charged, and how long the finance ran. If you financed more than one vehicle through Secure Trust Bank, each agreement can be assessed.

How it works

  1. 1

    Tell us your basics

    Enter your name and a few details. We do not need finance documents to start, our team will trace historic agreements on your behalf.

  2. 2

    We assess your agreements

    We check what we find against the FCA scheme criteria and tell you which agreements are likely in scope, including any you may have forgotten.

  3. 3

    We pursue the right route

    Where the scheme offers the best outcome, we run it for you. Where independent litigation could produce a better result, we say so honestly and explain why.

Ready to check your Hyundai agreement with Secure Trust Bank?

Takes under 60 seconds. No documents needed. No win, no fee*.

Frequently asked questions

Did Secure Trust Bank use Discretionary Commission Arrangements on Hyundai finance?
Like most motor finance lenders operating before the FCA ban in January 2021, Secure Trust Bank operated commission arrangements with dealers. If your Hyundai finance agreement was arranged through Secure Trust Bank (also known as V12 Vehicle Finance or Moneyway) between 2007 and 2024, it may fall within the FCA's scheme. Note that Secure Trust Bank has exited motor finance and sold its loan book, but retains responsibility for redress on historic agreements.
Which Hyundai models are covered?
Any Hyundai agreement financed through Secure Trust Bank between 2007 and 2024 may be in scope, including models such as i10, i20, i30, Tucson, Santa Fe, ix35 and Kona. Eligibility depends on the specific agreement, not the model.
Can I do this myself?
Yes. You can contact your lender directly to make a complaint, or refer your claim to the Financial Ombudsman Service (FOS) yourself for free. The FCA's Consumer Redress Scheme is also designed to be accessible without legal representation.
Will making a claim affect my credit score?
No. Making a claim will not affect your credit score. This is a separate process from your credit history.
Do I need to find old paperwork?
No documents are required to get started. We can trace your finance agreements using basic personal details.
What if my lender has been taken over or has exited the market?
This is common for agreements going back to 2007. If the original lender has been acquired, merged, rebranded, or has exited the market, the successor firm typically inherits liability for historic agreements. We handle this on your behalf.

Related information

Financed a car between 2007 and 2024?

Check your eligibility for the FCA's mandatory motor finance redress scheme. Takes under a minute. No documents needed.

Start your eligibility check